Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
7.6
Location
7.8
Service
8.0
Dining
7.0
Guest reviews
8.6/10
based on 5 reviews
4/5
based on 1185 reviews
6.5
6.5/10 based on 498 reviews
#183 of 390 hotels in Orlando based on Tripadvisor
Ray
United Kingdom,
April
2024
7.8/10
Our family had a great stay at this hotel! The rooms were clean and spacious, perfect for a family of six. The service was exceptional, with Santiago and Hannah going above and beyond to make our vacation special. The location, though not perfect, was convenient for visiting Disney World. The dining options were decent, but the complimentary breakfast was a bit basic. Overall, a good value for money choice for families.
Rooms
8.0
The one-bedroom room was clean and a good size for a family of 6, providing everything we needed for our vacation.
Service
9.0
Santiago and Hannah were amazing employees, very hospitable and helpful with purchasing tickets and arranging a rental car.
Location
7.0
The hotel's proximity to Disney Springs and parks made it convenient for our family.
Dining
7.0
The buffet had a nice variety and good food, but the complimentary breakfast was basic with a granola bar, muffin, water, and an apple.
Facilities
The hotel's facilities were decent, providing what we needed for a comfortable stay.
John
United States of America,
March
2024
6.2/10
My stay at the hotel was a mixed experience. The rooms were spacious and clean, perfect for my family of 6, but the cleanliness standards were lacking, and I had to request a different room at the front desk. The location was exceptional, although the busy kitchen area could use some improvement. The dining options were not very attractive, but I did appreciate the Jacuzzi and the lovely room view. Despite these challenges, I found comfort in the hotel's facilities.
Rooms
6.0
The rooms were spacious and accommodated my family of 6 comfortably, but I had to ask for a different room due to cleanliness issues.
Service
5.0
Location
8.0
The location was exceptional, providing easy access to Disney and other attractions at reasonable prices, though the cleanliness could have been better.
Dining
7.0
The dining experience was average, with limited options, though the Jacuzzi and room view added a nice touch to my stay.
Facilities
Despite the challenges, the hotel's facilities were a source of comfort during my stay.
Leo
United States of America,
March
2024
8.2/10
I had a great stay at this hotel! The rooms were comfortable and had three access doors, making it easy to get around. The location was perfect, close to Disney and shopping outlets. While the heating system was a bit noisy, the overall experience was cozy and convenient.
Rooms
8.0
The rooms were very comfortable, with easy access and a convenient location near Disney and outlets. The heating system was a bit noisy, but the overall setup was cozy.
Service
9.0
The service was excellent! The staff was very helpful and provided all the necessary information. They even refunded our Hotel Resort fee, which was a nice gesture. The only downside was the presence of trash cans in the hallway during my stay.
Location
9.0
The location was fantastic, with easy access to Disney Parks and plenty of activities nearby. The shuttles to Disney Parks were convenient, and there was a lot to do in the area. However, it could be tricky to navigate if you're not familiar with the area.
Dining
7.0
The dining options were varied and enjoyable. I especially loved the Mickey waffles nearby and the high-quality service at the recommended Mexican restaurant, El Patron. However, it could get a bit crowded at times, and the overall experience left something to be desired.
Facilities
8.0
The facilities were great, with shops, laundry services, and tours/ticket assistance available. However, there were a couple of dirty mugs left in the kitchen cabinet, which was a minor inconvenience.
Shaun
United Kingdom,
June
2023
7.6/10
The hotel had clean and spacious rooms with a nice kitchen area. The staff were friendly and professional. The location was good for visiting tourist locations, especially Disney parks. The dining was clean but mediocre. Overall, a recommended stay with some room for improvement.
Rooms
8.0
The rooms were clean and spacious with a nice kitchen area.
Service
9.0
The staff were friendly and professional.
Location
8.0
The location was good for visiting tourist locations and Disney parks.
Dining
6.0
The dining was clean but mediocre in quality.
Facilities
7.0
The hotel had well-organized and replenished breakfast options.
Eleanor
United States of America,
May
2023
7.8/10
My stay at this hotel was a mixed experience. The rooms were clean and spacious with a nice kitchen area; however, they could have used a deeper clean in some areas. The breakfast was great, well-organized, and replenished, but the dining options were limited. The staff was friendly and professional, and the location was convenient for visiting tourist spots, although it could have been cleaner in some places.
Rooms
8.0
The rooms were clean and spacious with a nice kitchen area.
Service
9.0
The staff was friendly and professional.
Location
7.0
The location was convenient for visiting different tourist locations.
Dining
8.0
The breakfast was great, well-organized, and replenished.
Facilities
7.0
Amenities were well-maintained but could have used more dining options.